FAQ Business on Demand – Asynchronous Coaching for busy small business owners
Need help, but can’t find a time to book a meeting? Only have a ‘quick question’ but it’s got you stuck? You’re away, or we’re away – who cares?! Know you’ll forget if you don’t deal with the issue now?
What can FAQ Business on Demand asynchronous coaching do for you?
If you need help quickly and don’t have time to wait for a meeting, or you have ‘just a quick question’ then asynchronous coaching (or shortened to async coaching) is for you! Maybe another great idea popped into your head, or you’ve remembered the question that alluded you at your last regular coaching session. Or even when you completed a training, actually put it into action (we LOVE action-takers!) and want a second opinion before releasing into the wild. All of these are the perfect use of the FAQ Business on Demand async coaching! The aim of async coaching is to get you unstuck so you can continue making progress. It is not instantaneous, and we will be clear on deliverables before buying a package.
What is asynchronous coaching?
Asynchronous coaching (or async coaching) is still fairly new in Australia. It is coaching and advice where we are both doing our own thing at our own time, even if one or both of us is away from home base. It can also be delivered via a variety of channels including WhatsApp, Instagram or LinkedIn DMs/messages, email, Teams or Google Chat. You’ll make your choices when you join.
With FAQ Business on Demand you buy a package and can use it over time, in minimum 5 minute increments. So, you may use a one hour block for 12 really quick questions, or maybe a couple of 30 minute blocks where more in-depth review, research and reply is required by FAQ Business. The choice is yours. The FAQ Business on Demand service is real life Jane, not an AI clone of her broad and deep brain!
Remember Jane may be in other meetings or trainings, or even asleep when you message, so you will need to wait for a reply. Plus sometimes some research or review is required before replying, or simply some time to consider an issue before responding. Also, just because Jane replies to you at 2am does not mean you need to do anything until the morning!
Regular business coaching and advisory sessions
Jane still offers regular business coaching and business advisory sessions in-person in Western Sydney and online anywhere. Async coaching is an additional service that can complement regular coaching sessions, our FAQBT Business Growth Membership, our training, OR can be used standalone.
Our regular coaching sessions are conducted in-person or online face to face, as body language is a core part of communication, and allows Jane to assess whether what you say is matching what you’re feeling and doing. For async coaching, advisory and support we aren’t face to face AND we aren’t even communicating at the same time for the most part. Because of this advantage and limitation, some services/topics will not be available via FAQ Business on Demand. You can check out our coaching services here.
Jane Tweedy, Professional Certified Coach (PCC with ICF) – you’re in good hands
We know there are a LOT of people out there who call themselves a coach, which is why our Founder Jane Tweedy, sought to differentiate herself as a Professional Certified Coach (PCC) with the International Coaching Federation (ICF) after undertaking a Certificate IV in Business and Personal Coaching, mentor training and over 500 hours coaching. More recently Jane became a CoachHub Certified Coach (executive coaching). She is also a Herrmann Certified Practitioner (HBDI® profiles and Whole Brain® Thinking) and DISC accredited. Jane loves her small business clients and will always find a way to bring in some form of business coaching to these clients.
Client review of using async coaching with Jane Tweedy
Tanja from BYB (Be Your Best) Fitness in Western Sydney initially used Jane’s in-person coaching services. As a busy business owner and boy mum (if you know, you know!), Tanja found utilising async coaching to suit her needs better. She still receives the same great help and support with links and explanations, enabling her to work when it suits her, and fit in to Jane’s schedule.
Hear how Tanja owner of Blacktown fitness business BYB finds asynchronous coaching, now offered to clients as FAQ Business on Demand
What can you use asynchronous coaching for?

Quick business advice
Need to check something, and can’t find the answer? Stuck on what to do next? Need some considered, independent business advice. #WWJS – what would Jane say? Use FAQ Business on Demand and find out!

Business coaching
Business coaching works on the basis you are the best person to make YOUR decision. Sometimes you need to be challenged to see what that actually is. Jane has a variety of coaching tools to help you move through a situation and address your mindset.

Business training
Maybe you’re working through something, but now you’re stuck – “I just can’t do this!” We’ll guide you through the steps on a quick video, or sometimes we may refer you to a training we have. Or you took action after a training and want to check you did it ‘right’.

Online anywhere. anytime BUT usually not the same time!
FAQ Business on Demand – is just that business FAQs on demand. You prepay for a block of help, then use it in minimum 5 minute increments on your preferred channel. We’ll reply later.
A bit more about Jane Tweedy, PCC, ICF
Jane Tweedy – trained, certified, award winning and experienced
Jane Tweedy is the Founder and Chief Training Officer of FAQ Business Training, FAQ Business Consulting, and the host of FAQ Business Podcast. She is also a Professional Certified Coach (PCC) with the International Coaching Federation, DISC accredited, and an HBDI® Certified Practitioner. Jane holds a multitude of formal business qualifications up to a Masters of Applied Finance (with Merit), and studies informally daily with great local and international trainers and coaches.
In February 2022 Jane received the award for 2021 Outstanding Educational Service at the Penrith Local Business Awards. In October 2024 it was the Rising Star Award at the ALIBI Awards, which was awarded for our time in service, our ability to flex service offerings to meet demand and our extensive community involvement. Due to ill health, Jane chose not to enter awards, or accept nominations in 2025/2026.
Passionate about small business, in particular helping growing small business owners who are doing the right thing to do it right. Jane loves helping fill in gaps in knowledge, or encouraging you to untap your inner awesomeness so you can reach your business and life potential!
Jane’s coaching and advisory sessions are always based on your agenda, your need, with no set program, and currently on a session by session basis (no lengthy lock-ins here). Sessions combine coaching, advisory and training to meet your needs on the day.
To find out about Jane you can check out her about page.
More about the FAQ Business on Demand approach to asynchronous coaching
- Before using asynchronous coaching we do ask that we know you first, which may require a minimum free Click and Clarity FAQ Session (aka discovery call), or sometimes a paid session first if we haven’t had coaching sessions previously.
- We will accommodate your preferences where we can – depth, tools used, and communication preferences
- We set limits on the time to reply, but most replies will be much faster
- No need to wait for an appointment, just take action when and where you need it!
- Terms and conditions apply, and you will need to complete an onboarding form.
To get a feel for the vast array of knowledge Jane brings to the table as a small business coach and small business advisor...
Just check out our FAQ Business Podcast, Tea Time Tips or past events tabs on our website. Clients are regularly surprised by the depth and breadth of knowledge Jane has. But when you meet over 2100 small business clients one on one over 10+ years, you get a pretty good understanding of the issues small business owners face. In all those times (multiplied by multiple meetings of course), Jane has only been stumped twice! If you know how to get religious foreign movies into mainstream theatre distribution you beat me (although even then, now I would have someone they could at least try to get information from, plus of course I could use AI to do some research for me)!
Yes, ready to get started with FAQ Business on Demand!
If we already know you, you can choose your package and get started straight away, by completing the onboarding form, including accepting terms and making payment. You’ll then connect with us on your preferred channel and we’re both good to go.
If you have not met with Jane previously, or want to understand how FAQ Business on Demand works in practice, please feel free to book an online Click and Clarity Session (aka discovery call) first, to make sure we are a great fit, and this is the right solution for you!
Yes I would LOVE to have a full online business coaching or consulting session with Jane
If you’re not near the Penrith area (or prefer online), then we offer online business coaching, consulting, training and advisory services. All async coaching is online or via agreed apps. To get started, and make sure we’re a great fit, please book a ONCE ONLY free Click and Clarity Session aka discovery call. Note these are not for advice or coaching – they are purely to ascertain your needs and whether we are a good mutual fit. After all your business coach or business advisor is going to know a lot about you, and we need a relationship built on trust and mutual respect. Note we also offer a one off alternative FAQ Business Action and Clarity Session with includes the 15 minutes of checking if we click and I can meet your needs, and 15 mins of advice or coaching. You can book one or the other, once. You can book as many FAQ Business on Demand blocks as you need following your one Click and Clarity or Action and Clarity session..
Note our advice can be a little more limited for offshore jurisdictions as we will not be familiar with your legal requirements to run your business. However, there are PLENTY of topics which fall outside the country specific scope we can help you with, including our business and executive coaching! If in doubt please ask.
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